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How can I shop online?

To make a purchase at our online Joya Life store, you must select the products that interest you and add them to the shopping cart by using the "Add to Cart" button. When you place your cursor on the cart, the products you have selected will be displayed and you can whether checkout or continue shopping. When you finish selecting the articles, click on the "Complete purchase" button and begin the process of payment of the products you have selected and added to cart so far.

The following steps will be:

1 "My Cart": Detailed list of products that have been added to the cart, where you can change the quantities and see the total of your purchases. To validate your purchase, click on "Complete order".

2 "Personal Data": You do not need to be registered on our website to buy on our online store, but you will have to enter your details for payment, and that way we can send your order whenever you want to make a purchase on our online store. If you register as a client, you can make your purchase by simply logging in with your email address and password. By signing up, you can get discounts and we will always give you the option of indicating a shipping address different from your billing address.

3 "Shipping and Payment": To complete your purchase, you must provide the necessary data to make the payment according to the method and shipping method of your choice. We assure you that your personal information will be used safely and protected with the highest security measures.

4 "Summary": A summary of all items purchased, personal information and payment data will be shown before accepting the purchase or changing it if there is an error.

5 "Confirmation and Acceptance of Terms and Conditions of purchase and shipping": A window will appear to confirm that the order was successful and your acceptance of the terms and conditions of purchase and shipment. Within the next 48 hours, a confirmation email will be sent to you, with your purchase information and the best means to contact us in case you need it.

You will receive an email with a code to track your order when it leaves our warehouse.

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